This cube dimension represents the Service Level Agreements (SLA) data in form Service Contract Basic
Data and is based on the IFS
Applications dimension DIM_SC_SLA. All cubes that refers to
this dimension will have the attributes and hierarchies as described below.
| Attribute |
Hierarchy |
Description |
| Calendar Desc |
NO |
Calendar Description |
| Calendar Id |
NO |
Calendar Code |
| Company Code |
NO |
Company Code |
| Cut Off Time H |
NO |
Cut-off Time Hours |
| Cut Off Time M |
NO |
Cut-off Time Minutes |
| Last Loaded |
NO |
Last Data warehouse update time |
| Modified By User |
NO |
Responsible user data warehouse
update |
| Resolution Time H |
NO |
Resolution Time Hours |
| Resolution Time M |
NO |
Resolution Time Minutes |
| Response Time H |
|
Response Time Hours |
| Response Time M |
|
Response Time Minutes |
| Primary Scheduling Type |
|
The identity of the primary scheduling type |
| Primary Scheduling Type Desc |
|
The description of the primary scheduling type |
| Secondary Scheduling Type |
|
The identity of the secondary scheduling type |
| Secondary Scheduling Type Desc |
|
The description of the secondary scheduling type |
| Secondary Scheduling Type Duration |
|
The duration in hours for the default secondary scheduling type |
| SLA |
|
Company + SLA Id + SLA Description |
| SLA Desc |
|
SLA Description |
| SLA Displaceable Until Days |
|
Displaceable until Number of Days |
| SLA ID Desc |
|
SLA ID + Description |